Grand Mirage Resort & Thalasso Bali

The staff were very attentive and quick. The facilities were nice, and great variety for breakfast. All pools were clean Room was nice and big

This was our second time staying at this resort; Dec 2023 & Dec 2024.The kids (12,11,5) enjoyed it so much last year, we just had to come back this year but this time with my parents.We stayed one night at Dynasty Resort in Kuta and we could not wait to check out and go back to the Grand Mirage.The cleanliness, facilities, the crowd, the location -it is so much better!House keeping are super attentive and the friendliest people.Cleaned our room in the morning, replaced all towels, then come back in the evening to empty bins, replace towels again if needed.If you're not in the room, they remake your bed with a cute frangipani arrangement saying "Good night". It's the little things that we love about the Grand Mirage.The resort is split into 2 buildings, a short walk between the 2 either on the street or on the beach.Family resort is obviously for the families with children who can enjoy the pool with the water slide, playground, water park and games room.The Thalasso is mainly for families with older children or just for adults which features an adults only pool with amazing beach view and another pool.My parents stayed at the Thalasso and we stayed at the Family resort in the Juniors Suite.Last year we stayed in the 2 bedroom suite - highly recommend!Each day we would alternate where to have the amazing buffet breakfast.The Chopsticks Chinese seafood restaurant with the voucher you receive from the resort brought our dinner bill to $130 and that was for 7 people.For reference, we're islanders so we can EAT :) Coco mart situated directly opposite to the entrance of the resort was a bonus for cheap snacks. Plenty of spas and tattoo parlours on the street too. Each night we would try a different restaurant on the street. Highly recommend Happy Buddha sports bar and restaurant; owned by a lovely couple from Melbourne that's only a short walk from the resort.

Great stay, the place is top notch and facilities are in good shape, the breakfast is great and has wide variety of cuisines, the pool is very nice and the infinity pool have chaise longues where you can lay down and watch the ocean while relaxing. The staff are super nice and super friendly, I asked for connected room, and on check-in date it was not available, but next day they arranged for the connected rooms and made sure that we moved everything with us to the new rooms

Our second time staying at the Grand Mirage. The kids club is amazing, the additional activities are terrific too. Our 4 kids loved the turtle release and animal show visit, and the foam party. All the staff are so kind, and go out of their way to assist you. The breakfast is terrific, and the ability to move between the Family Paradise and main Grand Mirage for breakfast and using all the pools is excellent. We loved that they cleaned rooms and topped up toiletries every day.

Grand Mirage had everything we needed to just switch off and enjoy. You could honestly spend your whole time at the hotel without needing to go anywhere else. The lazy pool was so relaxing and peaceful. The other pools were also great, and the beach had all the activities and experiences you’d want, right there. We tried a couple of their restaurants and the food was delicious. The service was just as good – friendly and attentive every time. All the staff were amazing and really went out of their way to help. A special thanks to Wardana and Kohe who were both incredibly kind and helpful during our stay.